Read through carefully before contacting us
After sending a message do check your EMAIL for reply.
Please note the following points:
Always write your tracking number in the message ( in case of delivered packages ).
This helps us to process your message faster and benefits you as well. Furthermore, we ask you to follow some rules of conduct. So if it comes to problems, please be so kind and stay friendly.
Problem solving / complaints .
Should you ever have problems or be dissatisfied with our service / our products, please be so kind and first get in touch with our support team before submitting a review. Together we will surely find a solution, we can promise this!