read through carefully before contacting


Please note the following points:

Always write your tracking number in the message ( in case of delivered packages ).

This helps us to process your message faster and benefits you as well. Furthermore, we ask you to follow some rules of conduct. So if it comes to problems, please be so kind and stay friendly.

Problem solving / complaints

Should you ever have problems or be dissatisfied with our service / our products, please be so kind and first get in touch with the team before submitting a review. Together we will surely find a solution, we can promise this!